Warranty
At Bracefox, we stand behind the quality of our insoles. Below, you can read what you can expect.
Quality with justification
Our insoles are developed with podiatric expertise, backed by insights from over 20,000 patient treatments. We select materials based on durability and wearing comfort, so you can enjoy them for a long time.
We stand behind our product
If an insole shows a material or manufacturing defect within its expected lifespan, we will resolve it for you with repair, replacement, or refund. As a consumer, you also have legal rights to a sound product in many countries; these, of course, remain applicable.
Something wrong with your product?
- Please contact us and describe the complaint (a photo helps).
- We will review your report and find a suitable solution together.
- Do you simply want to return a purchase? Then view your options under Shipping & returns (14-day cooling-off period).
Questions about warranty or the condition of your product? We are happy to help you.